Privacy Policy

This Privacy Policy (hereinafter referred to as the "Policy") is developed by the individual entrepreneur Kyrylenko Mykhailo Ivanovych, acting on the basis of the Extract from the Unified State Register of Legal Entities, Individual Entrepreneurs, and Public Formations (registration number: 2001490000000012058, registration date: October 10, 2023), (hereinafter referred to as the "Company") in accordance with the current legislation of Ukraine, including, but not limited to, the Law of Ukraine "On Personal Data Protection" No. 2297-VI dated June 01, 2010, for its use in the course of entrepreneurial activities and establishes the procedure for obtaining, collecting, accumulating, storing, processing, using, ensuring the protection, and disclosing personal data (hereinafter referred to as "Data") of users of the website esllaboratory.com (hereinafter referred to as the "Website").

Please read this Policy carefully to understand the principles of processing Users' Personal Data. This Privacy Policy (establishes the procedure for the Company's processing of personal data, types of personal data collected, purposes of using such personal data, the Company's interaction with third parties, security measures for the protection of personal data, conditions of access to personal data, as well as contact information for the User to access, make changes, block or delete their personal data, and address any questions that may arise regarding the protection of personal data.

The owner and controller of personal data is the individual entrepreneur Kyrylenko Mykhailo Ivanovych (Tax ID: 2331809496).

The Website uses cookies. With each visit to the Website, the Company may collect information related to the devices used by Users and the networks to which they connect when using related services. This may include information such as IP address, login information, browser type and version, type and version of browser plugins, operating system and platform, User visit information, including the route of movement through URLs to, from, or within the Website, products/services viewed or searched for, download errors, length of visits to specific pages, etc. The Company collects such information using various technologies, including cookies.

Cookies are small text files stored on Users' devices during visits to the Website. Cookies may be used on the Website to understand the content that interests Users and remember them if they revisit the Website. The Company stores cookies to ensure the technically optimized provision of services.

Cookies used by the Company cannot harm Users' devices. If a User consents to the processing of personal data, this automatically allows the Company to use cookies each time the User uses the Website.

Sources of Personal Data

This Policy pertains to Personal Data that the Company receives from or about the User from the following sources:

The Website operated by the Company under its own domains/URLs and pages launched by the Company on social networks such as Facebook, Instagram, YouTube, etc.
Email, text, and other electronic messages.
Electronic registration forms or similar forms collected by the Company through email or direct use of the Website.
Social networks (e.g., Facebook, Instagram, YouTube, Google), marketing surveys (if feedback is not provided on an anonymous basis), third-party data aggregators.

Collection and Use of Personal Data.

The Company collects and uses the following personal data and information:

Personal contact information provided by the User, allowing the Company to communicate with the User, such as surname, first name, patronymic, postal address, email address, social network data, or phone number.
User account login data, including phone number, email address, login, and password, and other data necessary for servicing Website Users, communicating with Users, including when Users contact the Website support service.
Demographic information describing the User's demographic and behavioral characteristics, such as date of birth, age or age range, gender, geographic location.
Information from the User's computer/mobile device about the computer system or other technological device used by the User to access the Website or applications, such as IP address used to connect the computer or device to the Internet, type of operating system, type and version of web browser. If the User accesses the Website via a mobile device, such as a smartphone, the collected information may also include, where permitted, the unique device identifier, advertising identifier, geographic location, and similar mobile device data.
Any information voluntarily shared by the User with the Company about their experience using services and other products, including feedback, comments, customer support inquiries, complaints, claims, and other communications.
Any information from social networks that the User publicly shares on social media or information that is part of the User's profile on social media (e.g., on Facebook, Instagram, YouTube). To opt-out of providing such information on social media, Users need to visit the respective social media website.
Payment information necessary for the Company to fulfill orders, or that the User uses to place orders (purchases) on the Website, such as debit or credit card data (cardholder name, card number, expiration date, etc.) or other forms of payment if available. In any case, the Company processes payment and financial information in accordance with applicable laws, rules, and security standards.
Information that Users provide to the Company when entering into service contracts by accepting a public offer posted on the Website and/or entering into contracts for additional services on the Website.

Purposes of Collecting, Using, and Processing Personal Data

The Company uses and processes Data for the following purposes:
Administration of the Website, ensuring its updates, and technical support for Services.
Creation of User accounts, User registration, and identification.
Communication with Users to provide services, process payments, conduct financial transactions, create and implement User protection programs, send mailings via postal mail or email, including for the purpose of sending commercial offers, promotional messages, and other Company news.
Evaluation and analysis of the market, products, services, and services provided by the Company, as well as to improve the quality of such services, form ratings, analyze User activity, conduct keyword searches, traffic management on the Website, analyze and forecast User preferences and interests.
Direct provision of Services ordered and/or paid for by the User.
Sending email messages that Users may request.
Reviewing requests and complaints submitted by Users regarding the use of the Website.
Ensuring the security of the Website and preventing fraud.
Checking compliance with the terms regulating the use of the Website (including monitoring personal messages sent through the Website service if Users are provided with the ability to exchange private messages).
Any other purposes sufficient for the quality provision of Services and ensuring the implementation of civil, economic, and tax relations.

Additionally, the Company uses the personal data of Users for marketing purposes in accordance with Ukrainian legislation. When using your personal data for direct marketing purposes (commercial newsletters and marketing messages about new products, services, and offers that we believe may be of interest to you), we include a link through which you can unsubscribe from such messages in the future.

Personal Data Protection

The Company ensures the implementation of all relevant obligations regarding confidentiality, as well as technical, operational, and organizational security measures to prevent unauthorized or unlawful disclosure or processing of information and Data, their accidental loss, destruction, or damage. However, please note that there is no absolutely secure and error-free method of transmitting data over the Internet.

The Company is not responsible for the functioning of servers, internet service providers, the operation of third parties, due to which access to the Website may be impossible or limited, potential information leaks due to third-party actions, as well as for the disclosure of User's personal data, including authentication data on the Company's Website, in application programming interfaces, and applications.

The User acknowledges that in the case of their negligent attitude towards the security and protection of their Data and authentication data (password, login), third parties may gain unauthorized access to the User's account and Data. The Company is not responsible for losses caused by such unauthorized access.

Interaction of the Company with Third Parties Regarding Personal Data

The Company does not transfer personal data to third parties except in cases where such transfer is required by law, at the request of the data subject, or in other cases outlined in this Policy. The Company understands that personal information is a valuable and integral asset, including the personal non-property rights of any individual User. Therefore, the Company takes all possible measures to protect the personal information voluntarily and knowingly provided by Users.

The Website may contain links to other websites (solely for informational purposes). When following a link to other websites, this Policy will not apply to those sites.

However, the Company may transfer information obtained from Users to third parties within the scope of providing Services for the proper performance of its obligations.

In this regard, the Company recommends reviewing the privacy policy of each website before providing any personal data that could identify the User.

User Rights

The user has the right, in particular, but not exclusively:

To know about the sources of collection, the location of their personal data, the purpose and procedure of their processing, the location or place of residence (stay) of the owner or manager of personal data, or to give the relevant authorization to authorized persons, except as provided by law;
To receive information about the terms of providing access to personal data;
To have access to their personal data;
To submit a motivated request to the owner of personal data with an objection to the processing of their personal data;
To submit a motivated request for the change or destruction of their personal data by any owner and manager of personal data if such data are processed illegally or are inaccurate;
To protect their personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, non-provision, or untimely provision, as well as to protect against providing information that is unreliable or discredits the honor, dignity, and business reputation of an individual;
To lodge complaints about the processing of their personal data with the Authorized Representative of the Verkhovna Rada of Ukraine for Human Rights or the court;
To apply legal remedies in case of violation of the legislation on the protection of personal data;
To make reservations regarding the restriction of the right to process their personal data when giving consent;
To withdraw consent to the processing of personal data;
To know the mechanism of automatic processing of personal data;
To protect against automated decisions that have legal consequences for them.

User Responsibilities

The user is obliged, in particular, but not limited to:

Not to engage in actions aimed at deceiving other users;
Not to provide their personal data to third parties;
Not to collect, systematize, store, process, or disseminate the personal information of other users;
Not to attempt to gain access to the personal data of other users by any means, including but not limited to deception, abuse of trust, and unauthorized acquisition of authentication and identification data.

If a user registers on the Company's website, application programming interfaces, and applications on behalf and in the interests of third parties, or uses the website by providing their data, by giving such consent, the user confirms that they have sufficient authority to take such actions, including providing consent on behalf of third parties for the processing of personal data under the conditions outlined above, as their representative.

Changes to the Privacy Policy

Changes and additions to this Policy may be made periodically and without prior notice to users, including in the event of changes in legal requirements. If the Company changes the way it processes users' Personal Data, it will update this Policy. The Company also reserves the right to make changes to its approaches to Data processing and to this Policy at any time.

If any provisions of this Policy, clauses, or their parts are deemed to contradict the current legislation of Ukraine or are considered invalid, it does not affect other provisions of this Policy. They remain fully effective, continue to operate in full, are considered valid, and any other invalid provision or provision that cannot be fulfilled, without further action by the parties, is considered modified, corrected to the extent necessary to ensure its validity and enforceability.

The terminology used in this Policy has the same meaning as in the Public Contract (Offer) for the provision of information and advisory services, unless otherwise specified.

If you have any questions regarding the Privacy Policy, please send an email to esl.laboratory9@gmail.com.

Storage Period of Personal Data

The User's consent to the processing of personal data is valid for an indefinite period. The storage period of personal data is not limited. User's Personal Data is processed for a period not exceeding the time necessary for their lawful purpose and the purposes defined by this Policy.

The information posted on the Company's web resources is protected by the current legislation of Ukraine, which regulates intellectual property rights. Reproduction, translation, archiving, copying to other electronic media of the information posted is prohibited.

User Consent

By registering on the Website, application programming interfaces, and applications, the User confirms that they are familiar with and agree to the terms of this Policy, including the processing of personal data specified in this Policy, as well as the rights granted to Users (subjects of personal data) in accordance with the current legislation of Ukraine, and the use of personal data by the Company. This is done by activating the "Register" button through the Website form (checkbox) and/or checking the box in the "I agree with the Privacy Policy" field.

The User has no right to use the Website if they do not agree to the terms of this Policy.

To update, access, make changes, block or delete their personal data, revoke consent to the processing of personal data provided to the Company by the User in accordance with this Policy, or in case of any comments, wishes, or claims regarding personal data processed by the Company, the User needs to send a request to the email address: esl.laboratory9@gmail.com. At the same time, the operation of certain features of the Website, for which the presence of the User's personal data is necessary